Faq
Frequently Asked Questions
We clean a wide range of commercial spaces — from small offices and co-working spaces to large corporate buildings, call centres, showrooms, and shared workspaces.
Yes we can provide daily cleaning services or any frequency that suits your business, whether it’s daily, weekly, or on a custom schedule.
We offer flexible cleaning hours, including early mornings, evenings, overnight, or weekends to clean outside of your business hours with minimal disruption.
Yes our cleaners are fully uniformed and always carry company ID for easy identification and security checks.
Absolutely all our cleaners are background-checked, fully trained, and covered by comprehensive liability insurance.
Our standard office cleaning includes dusting, vacuuming, mopping floors, emptying bins, wiping desks (if permitted), cleaning kitchens/break areas, disinfecting high-touch points, and cleaning toilets and washrooms.
Yes we can carefully clean and sanitise keyboards, monitors, phones, and other office tech as part of our service.
Yes we bring all necessary eco-friendly cleaning products and professional equipment. If you have preferred products or need us to use your supplies, just let us know.
Yes — we can monitor and restock washroom and kitchen supplies, including toilet paper, hand soap, paper towels, bin liners, and more.
Yes — we can provide periodic deep cleans, including carpet shampooing, upholstery cleaning, and high-level dusting.
Yes — we offer interior window cleaning.
Yes — we can provide antiviral fogging and touchpoint disinfection to help keep your workspace hygienic and safe.
While we do not shred documents ourselves, our cleaners are trained to handle confidential waste bins respectfully and securely. We can also coordinate with your shredding service if needed.
Yes — we thoroughly clean kitchens, including worktops, sinks, cupboards, appliances (microwave, fridge exterior), and floors.
Absolutely — we offer one-off cleans after meetings, parties, conferences, or corporate events.
Your satisfaction is vital to us. If anything isn’t up to standard, please let us know right away and we’ll fix it promptly.
You’ll have a dedicated account manager and supervisor as your main point of contact for any queries, feedback, or extra requests.
Payment terms are flexible — most clients pay by bank transfer or direct debit monthly. We can also accommodate other methods if needed, we also issue invoice.
Yes — we’re happy to share references and testimonials from our existing corporate clients.
Yes — if your office has an office dog or cat, just let us know so we can adapt our cleaning to remove hair and dander effectively.
Yes — if you prefer, we can clean during working hours and work discreetly around your team.
Yes — we prioritise environmentally friendly products that are effective but gentle on people and the planet.
We can usually begin service within a few days of agreement, depending on the size and complexity of the contract.
Yes — all staff are trained to respect confidential spaces and documents, and we emphasize security and privacy at all times.
Yes — we follow strict Health & Safety protocols and can provide risk assessments, method statements, and COSHH documentation.
We always have cover staff available to ensure your office is cleaned without interruption
We offer flexible contracts — short-term, rolling, or long-term agreements depending on what works best for you.
Yes — we tailor our cleaning to your exact needs. Just let us know if you have special areas, tasks, or requirements.
We conduct regular site inspections, use checklists, and keep open communication with your facilities contact to ensure high standards are maintained.